Aeliuscase
Privacy Policy
AeliusCase, LLC (“AeliusCase,” “we,” “us,” or “our”) understands that protecting your personal information is important to you (“you,” “your”). We value the trust you place in us when you visit our Sites and use our Services. Therefore, we process your personal data responsibly and in accordance with applicable laws and regulations.
This privacy notice outlines how we collect, process, and handle personal information when you access our website (“Website”), our cloud-based legal management solutions available via AeliusCase.com (the “Platform”), our web application (accessed through AeliusCase.com) (“Application”), or when you engage with our related training or support (collectively referred to as the “Services”).
By accessing our Sites or Services, you agree to be bound by our Terms of Service and this Privacy Notice. If you do not agree to these terms, you must discontinue using the Sites (including this Website) and the Services.
Information We Collect and How We Use It
We collect personal information through two primary methods: (1) automated collection from visitors to our Sites and users of the Services, and (2) voluntary submissions provided by you or others.
Our main purpose in gathering personal data is to personalize your user experience, improve and maintain our Services and business, and support internal operations such as troubleshooting, data analysis, and customer support. We may also use third-party service providers, partners, or affiliates to help us operate, provide, maintain, secure, or support our Services.
Types of Information We Collect
Information You Provide to Us
Depending on the Services you request and the information you provide, we collect data when you:
- Register on our Sites, and subscribe to our Services.
- Submit service reviews.
- Upload, share, or integrate documents and files with our Services.
- Request customer support or technical assistance.
- Search for reviews about legal firms or professionals.
- Provide any other information directly related to our services.
Account and Payment Information
To provide you with access to our Services, we may collect:
- Contact information such as your name, email, mailing address, and phone number.
- Account credentials such as username and password.
- Firm-related details such as company or firm name, industry, and professional identifiers (e.g., bar membership number).
- Payment details, including credit card information and other banking information.
Automatically Collected Information
We collect specific technical and behavioral data automatically to enhance our Services. This includes:
- Device Information: IP address, browser type, device details, operating system, crash reports, and cookies.
- User Activity Information: Page visits, time spent, interaction with content, search terms, and navigation history.
How We Use Your Information
We process the information we collect for several purposes, including:
- Delivering and managing the Services you request.
- Communicating with you regarding customer support, updates, and inquiries.
- Enhancing security measures and resolving technical issues.
- Complying with legal obligations and enforcing our policies.
- Conducting marketing and promotional campaigns (you may opt out at any time).
Sharing of Information
We may share your information with:
- Affiliates and subsidiaries within the AeliusCase corporate structure.
- Service providers who assist with billing, security, analytics, and product functionality.
- Legal authorities if required by law, such as for fraud prevention.
- Business partners in case of mergers, acquisitions, or restructuring.
- Public forums where users voluntarily post information.
Your data is never sold to third parties.
Your Rights and Choices
You have several options regarding your personal data:
- You can opt out of marketing communications.
- You can adjust your cookie preferences.
- You may request access, modification, or deletion of your data.
- You may contact us at support@aeliuscase.com for privacy concerns.
Security and Data Retention
We implement industry-standard security measures to protect your personal data. However, no online service is entirely secure. We retain data as long as necessary for our business and legal compliance.
Changes to This Privacy Notice
We may update this Privacy Notice periodically. The date of the last revision will always be listed at the top. Continued use of our Services implies your acceptance of any updates.
Contact Us
For any questions related to this Privacy Notice, you may contact us at:
Email:support@aeliuscase.com
Mailing Address: 527 E Rowland St #202, Covina, CA 91723, United States
We appreciate your trust in AeliusCase and your commitment to data privacy.